Privacy Policy

Your privacy is important to us. It is Tecnnic's policy to respect your privacy in relation to any information that we may collect on Tecnnicwebsite, and other websites that we own and operate.

We work based on the Data Protection Law (13.709/2018) which provides warranties of privacy, confidentiality, retention, protection of freedom fundamental rights and free development of the person's personality. In addition, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Law 8.078/90), Internet Civil Framework (Law 12.965/14).

We only ask for personal information when we really need it to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.

We make it clear why we are collecting it and how it will be used, as everything is done for proper general administration.

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means by the current legislation to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except by court order.

Our website may have links to external websites that are not operated by us. Therefore, we are not responsible for third party damages. Please be aware that we have no control over the content and practices of third-party websites and cannot accept responsibility for their respective privacy policies.

As a consumer, you are free to decline our request for personal information, understanding that we may not be able to provide you with some of your desired services.

Your continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us using our form.

Our policy is constantly updated.

The data holder is now aware that the content of this Privacy Policy may be changed at the discretion of Tecnnic's website, regardless of notice or notification. In case of alteration, the modifications take effect from the moment they are made available on the website.

Tecnnic's website is not responsible if you use your data incorrectly or untruthfully, being excluded from any responsibility in this regard.

Cookies policy

What are cookies?

As is common practice with almost all professional websites, this website uses cookies, which are small files downloaded on your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the website's functionality.

How do we use cookies?

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options to disable cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies out if you are unsure whether you need them, if they are used to provide a service you use.

Disable cookies

You can prevent setting cookies by adjusting your browser settings (see your browser's Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

Cookies we set

• Survey-related cookies

  From time to time, we offer surveys and questionnaires to provide interesting information, useful tools or to understand our user base more precisely. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

• Forms-related cookies

  When you submit data via a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

• Site preference cookies

  To provide you with an optimal experience on this website, we provide functionality to set your preferences for how this website performs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.

• • This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies may track things like how long you spend on the website and which pages you visit so that we can continue to produce engaging content.
  For more information on Google Analytics’ cookies, check the official Google Analytics page.
• Third party analytics are used to track and measure usage of this website so that we can continue to produce engaging content. These cookies may track things like how long you spend on the website or which pages you visit, which helps us understand how we can improve the website for you.
• Periodically, we test new features and make subtle changes to the way the website is presented. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the website, so we understand which optimizations our users appreciate most.
• As we sell products, it is important for us to understand statistics on how many visitors to our website make a purchase, and therefore this is the type of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.
• Google AdSense's service that we use to serve you advertising uses a DoubleClick cookie to serve you more relevant ads across the web and to limit the number of times a particular ad is shown to you.
  For more information on AdSense, see the official AdSense Privacy FAQs.
• We use advertisements to offset the costs of running this website and provide funding for future development. The behavioral advertising cookies used by this website are designed to ensure that we provide you with the most relevant advertisements whenever possible, anonymously tracking your interests and presenting you with similar things that may interest you.

User Commitment

The user undertakes to make proper use of the contents and information that Tecnnic's website offers and with an enunciative, but not limiting, character:

• A) Not engage in activities that are illegal or contrary to good faith and public order;
• B) Respect all national or international legislation to which Brazil is a signatory
• C) Not disseminate propaganda or content of racist, xenophobic nature, bookmakers, games of chance and chance, any type of illegal pornography, apology for terrorism or against human rights;
• D) Not cause damage to physical (hardware) and logical (software) systems of Tecnnic's website, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the damage mentioned above;
• The published contents have copyright and intellectual property rights reserved, as established in Copyright Law nº 9.610, of 02/19/1998, of the Brazilian Federal Government and correlated. Any infringement will be reported to the competent authorities.

Data holder rights

The personal data holder has the right to request from Tecnnic’s website, through the specific processing channel, at any time, upon formal request, information regarding their data.

Requests will be analyzed as provided for in current legislation within a period of 72 hours, unless legally determined and/or subject to law.

Data holders, according to the LGPD's text, can exercise their rights through:

• Confirmation of processing existence;
• Anonymization, blocking or deletion of unnecessary data, excessive or treated in violation of the provisions of this Law;
• Information from public and private entities with which the controller carried out shared use of data;
• Information about the possibility of not providing consent and the refusal consequences;

How to exercise your data holder rights?

• For other requests regarding the personal data holder rights, contact us through our form;

More information

We hope that's cleared up and, as mentioned earlier, if there's something you're not sure whether you need or not, it's generally safer to leave cookies enabled should you interact with one of the features you use on our website.

Tecnnic's website will make efforts to protect information and data collected from the user by the website. However, considering that there is no fully effective and safety means of transmitting and retaining electronic data, the Tecnnic’s website cannot ensure that unauthorized third parties do not succeed in undue access, exempting itself from any liability for damages and losses resulting from third parties conduct, attacks external to the website such as: viruses, database invasion, vices or technical defects, as well as operational defects resulting from the website use and due to connection failures.

DPO: tecnnic@tecnnic.com.br